Permanent repair warranty
We offer a strict permanent repair warranty to keep you accountable for your one-of-a-kind art product. In the rare event that we are not able to repair your item, we will make a proposal to meet your needs.
Appointed day of delivery
We ship from Japan within 200 days since the order placement. In the case of orders from outside Japan, please take into account the number of days required for delivery in addition to the above times due to shipping conditions and customs procedures. We will do our best to deliver your order within the delivery date indicated at the time of order, but due to unforeseen circumstances, we may not be able to guarantee the delivery date.
The Company will pay the normal shipping costs to the address specified by the product purchaser. However, the purchaser has no choice in the method of delivery.
(1) Although we have made every effort to keep the color, shape and design of the images of the products on this website as close as possible to the actual products, they may appear different from the actual products depending on the customer's device. Therefore, the Company assumes no responsibility for any events resulting from the images of the products posted on this website.
(2) If the laws and regulations of the country or region where the purchaser of the Product is located prohibit the conclusion of this Agreement, this Agreement shall be null and void.
(3) We are not liable to you or any third party for any indirect, incidental, special or consequential damages, including lost profits or other intangible losses, arising out of or in connection with your use of or inability to use the site, even if the company has been advised of the possibility of such damages. Even if the Company has been advised of the possibility of such damages, the Company shall not be liable to you or any third party.
(4) Members shall be liable for any damages resulting from careless use of this website or improper management of IDs and passwords or use by third parties, and we shall not be liable for any such damages.
(5) We make no warranties or representations regarding the following matters. The Site may contain technical inaccuracies or other defects. We do not warrant that such defects will be corrected. that the site is free of viruses, worms, Trojan horses or other destructive material; - that the information on the site is accurate, complete or up to date;
(6) We have completed all reasonably necessary shipping procedures and we will not be liable to you if the goods you have ordered do not arrive at their destination.
We do not accept orders for any reason, as we make orders using limited materials. Your order information will be sent to us after your payment is confirmed. At this point, your order is accepted and a sales contract is formed.
As this is a made-to-order product using limited materials, we do not unconditionally accept exchanges. In the case of an initial defect, we will accept returns only if requested within 30 days of shipment.
Because our products are made to order using limited materials, we do not accept returns or refunds except for initial defects. For any reason, we do not accept returns after 30 days of shipping. While we take every precaution, please check your product as soon as possible upon arrival.