Privacy Policy

■Privacy Policy
RENASCENCE Corporation (hereinafter referred to as the "Company") recognizes the importance of protecting the personal information of its customers and complies with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"). Company will endeavor to handle and protect personal information in an appropriate manner.

Article 1 (Definition of Personal Information) In this Privacy Policy, personal information means personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Law, i.e., information about a living individual that can identify a specific individual by name, date of birth, or other description contained in the information. The term "personal information" shall mean any information that can be used to identify an individual (including information that can be easily cross-checked with other information to identify a specific individual) or information that contains a personal identification code.

Article 2 (Purpose of Use of Personal Information) The Company shall use the personal information of customers for the following purposes.
(1) To provide our services
(2) To respond to information and inquiries about our services
(3) To provide information about our products, services, etc.
(4) To respond to violations of our terms and conditions, policies, etc. (hereinafter referred to as "Terms and Conditions.")
(5) To notify you of changes in terms and conditions, etc. regarding our company's services
(6) To improve our company's services, and to help develop new services, etc.
(7) To create statistical data processed into a format that does not allow individual identification in relation to our services
(8) For other purposes incidental to the above purposes of use

Article 3 (Change of the purpose of use of personal information) The Company may change the purpose of use of personal information within the scope reasonably recognized as having relevance, and in the event of such change, the Company shall notify the customer or make a public announcement.

Article 4 (Limitation of Use of Personal Information) The Company shall not handle personal information beyond the scope necessary to achieve the purpose of use without obtaining the consent of the customer, except in cases permitted by the Personal Information Protection Law and other laws and regulations.

However, this does not apply to the following cases.
(1) When required by law
(2) When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the customer.
(3) When it is particularly necessary for the improvement of public health or the promotion of the sound growth of children, and it is difficult to obtain the consent of the customer.
(4) When it is necessary to cooperate with a national agency, a local government, or a person or organization entrusted by either of the foregoing in executing affairs prescribed by laws and regulations, and obtaining the consent of the customer is likely to impede the execution of such affairs.

Article 5 (Appropriate Acquisition of Personal Information) The Company shall acquire personal information in an appropriate manner and shall not acquire such information through deception or other wrongful means.

Article 6 (Safe Management of Personal Information) The Company shall exercise necessary and appropriate supervision over its employees to ensure safe management of personal information to prevent risks such as loss, destruction, falsification and leakage of personal information. In addition, when the Company entrusts all or part of the handling of personal information to a third party, the Company shall exercise necessary and appropriate supervision over the third party to ensure the safe management of personal information.

Article 7 (Provision of Personal Information to Third Parties) The Company shall not provide personal information to third parties without obtaining the prior consent of the customer, except in cases where disclosure is permitted under the Personal Information Protection Law or other laws and regulations. However, the following cases do not fall under the provision of personal information to third parties stipulated above.
(1) When personal information is provided as a result of the Company entrusting all or part of the handling of personal information to a third party within the scope necessary to achieve the purpose of use
(2) When personal information is provided as a result of the succession of business due to a merger or other reasons
(3) When personal information is shared in accordance with the provisions of the Personal Information Protection Law.

Article 8 (Disclosure of Personal Information) When the Company is requested by a customer to disclose personal information in accordance with the provisions of the Personal Information Protection Law, the Company shall disclose the personal information to the customer without delay after confirming that the request is made by the customer himself/herself (if the relevant personal information does not exist, the Company shall notify the customer to that effect). If such personal information does not exist, we will notify the customer. However, this shall not apply in cases where the Company is not obligated to disclose such information under the Personal Information Protection Law or other laws and regulations.

Article 9 (Correction, etc. of Personal Information) If the Company is requested by a customer to correct, add, or delete the content of personal information based on the provisions of the Personal Information Protection Law for the reason that the personal information is not true, the Company shall correct, add, or delete the content of the personal information. If the Company decides not to make the correction, it will notify the customer. However, that this shall not apply in cases where the Company is not obligated to make a correction, etc., under the Personal Information Protection Law or other laws and regulations.

Article 10 (Suspension of Use of Personal Information, etc.) The Company shall not be liable for any loss or damage arising from a customer's request for correction of personal information based on the provisions of the Personal Information Protection Law, on the grounds that the customer's personal information is being handled beyond the scope of the purpose of use announced in advance, or that the information was obtained by deception or other wrongful means. In the event that the Company is requested to stop using or erase personal information based on the provisions of the Personal Information Protection Law on the grounds that the information is being handled beyond the scope of the purpose of use announced in advance or that the information was acquired through deception or other wrongful means, the Company shall comply with the request. Based on the provisions of the Personal Information Protection Law on the grounds that the personal information was acquired by wrongful means or otherwise, and if it is found that there is a reason for the request, the Company will cessation of use, etc. of the personal information without delay after confirming that the request is made by the customer himself/herself, and notify the customer to that effect. However, this shall not apply in cases where the Company is not obligated to suspend use, etc. under the Personal Information Protection Law or other laws and regulations.

Article 11 (Use of Cookies and Other Technologies) The Company's services may use cookies and similar technologies. Users who wish to disable cookies can do so by changing the settings of their web browsers. However, if you disable cookies, you may not be able to use some of the functions of our services.

Article 12 (Inquiries) If you have any requests for disclosure, etc., opinions, questions, complaints, or any other inquiries regarding the handling of personal information, please contact us at the contact information provided in our "Notation Based on the Act on Specified Commercial Transactions.

 

GDPR Privacy Policy

RENASCENCE Ltd (hereinafter referred to as "Company") shall comply with the EU General Data Protection Regulation ("GDPR") and other relevant laws and regulations when handling personal data (personal information) of persons located within the EEA ("Intra-EEA Information Providers"), and will use such data appropriately in light of the nature of Company's business. This Privacy Policy applies to information from EEA countries who use our services, and to whom GDPR and other related laws apply.

Article 1 (Basic application)
The Company process the personal data of intra-regional informants for the purposes of their consent to this Privacy Policy, the performance of a contract or for legitimate interests.

Article 2 (Acquisition of Personal Data) The Company may acquire personal data (name, address, telephone number, e-mail address, payment information, IP address, online identifiers such as cookies, etc.) necessary for the performance of its business.

Article 3 (Purpose of Use of Personal Data) The purpose of use of personal data is as follows:
(1) To provide the Service
(2) To provide information about the Service and respond to inquiries
(3) To provide information about the Company's products, services, etc.
(4) To respond to acts that violate our company's terms, policies, etc. (hereinafter referred to as "Terms")
(5) To notify changes in the Terms, etc. regarding the Service
(6) To improve the Service, to help develop new services, etc.
(7) To create statistical data processed into a format that does not identify individual users in relation to the Services
(8) For purposes incidental to the above purposes of use

Article 4 (Changes to Purposes of Use of Personal Data) The Company may change the purposes of use of personal data within the scope reasonably deemed to be relevant, and in the event of such change, the Company shall notify or publicly announce the change to the Regional Information Provider.

Article 5 (Period of Retention of Personal Data) The Company shall retain personal data for the period necessary to carry out the above-mentioned purposes for intra-regional information providers, or for the period stipulated by laws and regulations. After the retention period, the data shall be promptly deleted.

Article 6 (Rights of Intra-regional Data Providers) Intra-regional Data Providers may withdraw their consent to the use of their personal data. In addition, they have the right of access, correction, erasure, restriction of processing, data portability and the right to object to the use of their personal data. For more information on how to exercise these rights, please contact us.

Article 7 (Security) When processing personal data, the Company will take appropriate technical and organizational measures to ensure appropriate security before processing.

Article 8 (Contact for Inquiries) If you have any opinions, questions, complaints, or other inquiries regarding the handling of personal information, please contact the following


<E-mail: privacycenter@renascence.jp TEL: +81-3-6822-2329 (Office hours: 10:00 - 19:00 Japan time, excluding Saturdays, Sundays and holidays) Postal mail: RENASC, Shibuya South Building 7F, 3-21-11 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan Shibuya South Building 7F, 3-21-11 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan RENASCENCE Corporation GDPR Handling Contact


Enacted on February 15, 2022


Article 13 (Continuous Improvement) The Company shall review the operation of the handling of personal information from time to time and strive for continuous improvement, and may change this Privacy Policy as necessary.

Above
Enacted on February 15, 2022